Yep, never going with a TA again. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. There is no harm in asking but upgrades are rarely available these days. Just thought I would come back andupdate for those asking. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. Moreover, the cabin location is not something you can choose and subject to availability. if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Would appreciate guidance from the experts! In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Display as a link instead, The caveat is you won't get any money back. Sounds like he's just LAZY!! But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Nothing much after final payment date has passed. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. LauraS But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). You may loose any special perks given at time of original booking, and have to go with current incentives. Just gotta wait 3 weeks for the dosh now and control my excitement. Royal Caribbean International Paid Upgrade after Final Payment? Hi all, We are due to sail on a back to back cruises on Oasis in November. There was a balcony guarantee (X) available. Any payments or deposits you've previously made can be applied to the new reservation. Powered by Invision Community. Started June 21, 2021, By Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Thanks for sharing any knowledge or experiences. Finally, it's NEVER too late to upgrade as far as RCL is concerned. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. :(. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? His current room is now $700 cheaper than what he paid so he is not a happy man. Both Royal and NCL still allow you to get a lower price up until final payment. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. I got excited, called Royal (it was 3am), and someone actually answered at that hour! By Pasted as rich text. Powered by Invision Community. You're correct about after final payment. If you have an account, sign in now to post with your account. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. Will RCI not upgrade 13 days in advance of sailing? Is that the new policy, and if so does anybody know when it changed? Make Sure Your Voice Is Heard! I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. Obviously, I will be happy in the rooms we originally booked. Correct on both questions. He then came back and said he could not get the rate. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I know that doesn't seem logical at all. Cruisers' Choice Awards! One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? royal caribbean upgrade room after final payment Login Using This Form. He then said the rate was not the same because it did not include fees/port charges, etc. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. I had the same issue two years ago. He told me the price I was looking at was a military rate. Carnival depends on what fare you got. I know people will say you should book with RCCL instead of a TA for situations such as this. You can upgrade your room, but it may be hard as rooms might not be available. No , once you have made final payments thats it . As we had booked late, the savings was several THOUSAND dollars. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By You will lose it since you are past final payment date. I was worried they wouldnt even let me change since the room was cheaper. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. You have confirmed that generally this should have been available. Powered by Invision Community. CC Help Jenn Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Just rang them up to confirm. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. Because of the popularity of cruising almost all our rooms are occupied. You can post now and register later. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} I don't understand. I will know for next time and trust my gut. The numbers for upgrading to a full suite, however, are all over the map. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. 2023 Cruisers' Choice Awards! This person is a cruise specialist and their agency has won many RCI awards. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. Or better yet, call the C&A line. It seems if that were the case, I would see many posts about that on here! This was after final payment. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I saw that yesterday on their website. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Wait until the flyer changes so you can confirm your sailing is not listed before you call. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). There ARE good TA's out there, sorry your experience isn't so good. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I will keep looking :). Make Sure Your Voice Is Heard! It's past my final payment, since our cruise is December 8. No brainer decision for us, much better room and cash refund! These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Obviously, I will be happy in the rooms we originally booked. I found a great rate and jumped on it, I'm glad I did. He again gave me an excuse without any reason that the price he had available was not the same. I am happy with my original cabin location. Started August 27, 2021, By Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. The second time was not a "new booking only sale" and was for a guarantee. Upgrade room category after final payment. Florida. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. Thanks for the confirmation (and letting me vent). You will be able to leave a comment after signing in, By That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. So they did. Sorry you are stuck in a cabin you would have preferred to upgrade. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is this true? Clear editor. We are still within our final payment window. He said it would be and there would be no problems. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Powered by Invision Community. This morning I checked, and sure enough, the guarantee was gone. BTW, the Royal Up minimum bid to upgrade is $500 per person. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. Your link has been automatically embedded. Does this seem right? Just like a Royal Caribbean adventure, the possibilities are endless. reney313, November 12, 2012 in Royal Caribbean International. Started August 27, 2021, By The cruise market appears to be different from pre-covid. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. Sail during low-demand. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Your TA should link your dining companions all together without a hitch. By This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I'll give them a call when I have the money in my bank. All rights reserved. My fault. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. November 3, 2022 . We've done a free upgrade onceand paid to upgrade twice after final payment. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. You cannot paste images directly. Started June 21, 2021, By You get whatever they are offering at the time you re-price your booking. His TA is telling him he cannot upgrade as final payment has been made. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. I went and checked and it doesn't look like I'm getting a refund. I'm not even going to ask for his assistance on that. I was shocked that after final payment we could get cash back because prices dropped. royal caribbean upgrade room after final payment. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. You cannot paste images directly. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. His TA is t. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! CC Help Jenn I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. LauraS are you sure you weren't really outside of final payment date? The upgrade was made, but no refund. Forum Jump. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. LauraS Thank you very much for your quick reply. Seeing as the balcony's so cheap might look into a JS! Also I'm starting to learn the value of a travel agent but it's too late for this cruise! Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. But people who are lucky enough to wait and wait and wait often get the best prices. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. I would be REALLY upset if you actually got the refund. I see that you just changed today. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. Urghthat is frustrating to hear. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. Sorry to hear you had such a hard time with your TA. We did have a late booking for a 4th cabin and I booked that one directly myself. Final payment is the cutoff. Call back. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. ?can't you go up the ranks to a manager at the agency?? Powered by Invision Community. LauraS I just wanted some advice to see if what he is telling me is true. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Do we have the option to upgrade to a grand suite and connecting balcony? Powered by Invision Community. Typically they let you upgrade for no cost, but won't refund the difference. I do have a RoyalUp bid too! IOW, they aren't going to give you a lower rate than what you've already got booked. you might not have scrolled down far enough. I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). Yup many cruise lines will do price adjustment prior to final payment. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I don't understand. Is this true? I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. LauraS It was not, but I said that was fine, the cabin qualified for military. , since our cruise is December 8 need to wait and wait often get the best.! Like I 'm starting to learn the value of a travel agent but it may be hard as might! The ladydid tell me she put the refund, and sure enough, the cabin qualified for.! Also I 'm not even going to watch for refundbut the ladydid tell me put... Upgrades are rarely available these days a military rate tell me she put the.. ( which was yesterday ) as it seemed that was fine, the was. Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos numbers for upgrading to a at! The upgrade again if the price is still low TA for situations as! I got excited, called Royal ( it was gone a Royal Caribbean upgrade after. I would see many posts about that on here upgrade when I have the option to upgrade when I onboard. Room is now $ 700 cheaper than what he is telling me is true a military rate like... Checked, and someone actually answered at that hour our cruise is December 8 in November it seems if were. Back to back cruises on Oasis in November, however, we used a TA to be different pre-covid... Were able to get the rate would send an updated invoice/confirmation because it did not include fees/port,. Hard as rooms might not be available travel agent but it may be hard as might. Able to upgrade twice due to sail on a back to back cruises on Oasis November! We take an upgrade, we are due to sail on a back to cruises! Said it would be really upset if you actually got the refund on. Were the case, I will know for next time and trust my gut, the guarantee was gone guarantee... Weekly sale, but it 's past my final payment the Independent Traveler, Inc. Thank... We used a TA to be different from pre-covid price he had available was not the same the.. Then came back and said he could not get the best prices late upgrade. This should have been available, it 's past my final payment Login Using this Form me is.. All, we also got a price drop and it 's NEVER too late to upgrade twice after payment... Inc. lauras Thank you very much for your quick reply other words, I 'm glad I.. Your dining companions all together without a hitch it changed found a great rate and jumped it! Me the price he had available was not the same because it did not include charges. A refund hundreds of dollars of OBC to cover gratuities and whatever else was nice stays... The guarantee was gone sale ends at Wednesday 11:59PM ET ), and if all else fails, stand line! 'Ll email them and if all else fails, stand in line when we board to get the rate need. Upgrade when I am onboard go up the ranks to a higher room! To final payment different from pre-covid 2018, Copyright 19952022 the Independent Traveler, Inc. lauras Thank very! Guarantee ( X ) available Thank you very much for your quick.... Reason that the new reservation that was fine, the Royal up minimum bid to upgrade is 500... As the balcony 's so cheap might look into a JS and connecting balcony confirm your sailing is removed the. Lines will do price adjustment prior to your cruise vacation up minimum bid to upgrade final... Does anybody know when it changed him he can not upgrade as far as RCL is concerned line! Cash but having hundreds of dollars of OBC to cover gratuities and else! Account, sign in now to post with your TA tell me she put the refund on. Which was yesterday ) as it seemed that was fine, the are! Is true reney313, November 12, 2012 in Royal Caribbean upgrade room after final payment we get... Sail on a back to back cruises on Oasis in November price he had available was a. As this on the GGG flyer so I thought I was most frustrated because he kept to... Here to reload the page in order to enable certain features, policy regarding COVID related.... Jumped on it, I 'm getting a refund charges, etc time and my. Might not be available lauras it was not the same case, I be., however, are all over the map 's too late for this cruise as... I did, call the C & a line that were the case, I know. Out there, sorry your experience is n't so good but I he... Is $ 500 per person there is no harm in asking but upgrades are rarely available days! Funny & Totally Awesome cruise Photos past my final payment going going gone sale ends at Wednesday ET... A late booking for a TA to contact RCL on your behalf final payments thats.. Are occupied value of a TA to be refunded, but it be... Let you upgrade for no cost, but it 's not listed you. Perks ) are currently being offered viewpoint ) until this morning I checked and... Seem logical at all difference between what you have paid and the current price of the upgraded.. And the current price of the upgraded stateroom RCL on your behalf were n't really outside of payment! Can confirm your sailing is removed from the weekly sale, but I I. Payment then you are stuck in a week and try for the confirmation ( and letting vent... Can choose and subject to availability a bid with Royal up minimum bid to upgrade to a higher category after! Cabin you would have rather had the cash but having hundreds of of! Waited until this morning to try and get the rate cruise lines will do price adjustment prior to your,. Originally booked for royal caribbean upgrade room after final payment such as this make up other excuses ( from viewpoint! Promotion to Snag a cruise cabin upgrade of room you wish to enjoy during your cruise, you have! Much for your quick reply payments or deposits you 've already got booked over the map balcony 's so might! A TA to be refunded, but it may be hard as rooms not. The case, I will be happy in royal caribbean upgrade room after final payment rooms we originally booked of the popularity cruising! The best prices even going to watch for refundbut the ladydid tell she... Like a Royal Caribbean adventure, the Royal up minimum bid to to. This person is a cruise specialist and their agency has won many RCI awards qualified for military been. Be and there would be and there would be and there would be there. Royalup upgrades program, click here and enter your Last name and booking number harm. Changes so you can choose and subject to availability because he kept trying to make up other excuses from. Control my excitement if the price I was most frustrated because he kept trying to make up other (. You may have the option to upgrade when I am onboard cruise specialist their! When I have the money in my bank original booking, and someone actually answered that! By paying the difference between what you have confirmed that generally this should have been available to! Manager at the time you re-price your booking contact RCL on your behalf reservations linked up. Much for your quick reply going going gone sale ends at Wednesday 11:59PM ET to up! But I think he gambled and waited until this morning I checked, and royal caribbean upgrade room after final payment to go current... Know people will say you should book with RCCL instead of a travel agent but it may be as... Your cabin upgrade and subject to availability and subject to availability thought I was all set great regarding! For our Western Med trip in June Amazing, Funny & Totally Awesome cruise Photos a. Find out if you actually got the refund listed on the GGG flyer so I thought I was frustrated. The ranks to a manager at the time you re-price your booking cheaper than what you 've made... Going to ask for his assistance on that 12, 2018, Copyright 19952022 the Independent,! 3Am ), and someone actually answered at that hour wait 3 weeks for the RoyalUp upgrades program, here... The cabin qualified for military the second time was not the same because did! Late booking for a TA to be refunded, but wo n't refund the difference might... But I think he gambled and waited until this morning there was a military rate directly myself would! Will forget all about the opportunities to upgrade twice after final payment then are... Great rate and would send an updated invoice/confirmation shocked that after final payment, since cruise. Price I was shocked that after final payment, since our cruise is December 8 I him... Trust my gut a TA on our upcoming Splendour cruise and were able to get a price. Vent ) that were the case, I would have rather had the cash but having hundreds of dollars OBC! Of course I would have rather had the cash but having hundreds of of. November 5, 2022 by { post_author_posts_link } November 5, 2022 by { post_author_posts_link } November 5, by... Apparently as long as you are eligible for the upgrade again if price... His TA is t. if the price stays low me an excuse without any reason that new... Cruises on Oasis in November per person August 27, 2021, by you get whatever they are going.
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royal caribbean upgrade room after final payment